All industries are being impacted by digital, and will have to respond. This is going to move beyond the customer engagement level where it is today, into back office operations: Digital transformation of business operations is a clear priority for organisations entering the so called fourth industrial revolution.
This widely acknowledged industry trend is now emerging as standardised architectural frameworks which truly embrace modern ways of working, and a migration pathway from legacy systems to modular, cloud native IT components.
The Open Digital Framework (ODF) is one such framework being championed by the TM Forum. This is being designed with collaborative input from hundreds of leading industry players and build on decades of system standardisation work.
Reflows own evolutionary path has been deeply informed by work done by TMForum, and continued alignment to the emerging ODF is a key focus.
Reflow goes beyond the limits of traditional approaches by incorporating complex workflow structures and algorithmic intelligence to handle functions that people cannot.
For simple flows and a first step in your automation journey
Create Basic flows
Build user forms
Add payload data
No coding required
For when the exception is the rule
All of vanilla BPM
Create complex workflow structures
Adjust workflow in real-time
For enabling flow as a cohesive whole
All of complex workflow
Skilled worker capacity management
Intelligent task prioritisation